The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Room
“My room was impressively spacious with a comfortable bed and ample wardrobe space, making my stay very enjoyable.” view full review
Excellent Shower
“The bathroom featured a large shower with fantastic water pressure and plenty of hot water, ensuring a refreshing experience.” view full review
Rich Breakfast
“The breakfast buffet had a great selection and variety, with excellent fresh bread and yogurts that I thoroughly enjoyed.” view full review
Family-Friendly
“They went above and beyond by upgrading our room upon noticing we were traveling with kids, making our stay extra comfortable and accommodating.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Locker room
Allergy-free rooms
Lift
Smoke detectors
Sports & Fitness
Fitness centre
Services
Room service
Laundry
Tours/Ticket assistance
Dining
Restaurant
Business
Meeting/ Banquet facilities
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sauna
Room features
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Tartu 11,
Viljandi (Viljandimaa),
Estonia,
71004,
Viljandimaa
Map view
Tartu 11,
Viljandi (Viljandimaa),
Estonia,
71004,
Viljandimaa
City landmarks
Castle
Ruins of the Viljandi Order Castle
900 m
Bridge
Viljandi rippsild
1.4
km
Museum
Viljandi Museum
900 m
Church
St. John's Church
900 m
Viljandi linna muinsuskaitseala
920 m
Gallery
Kondas-Strawberry
900 m
Park
Viljandi Lossipark
1.4
km
Monument
Carl Robert Jakobson Monument
1.5
km
Tasuja pst 6
Estonian Traditional Music Centre
900 m
Church
St. Paul's Church
1.4
km
Lake Viljandi Beach
980 m
Theatre
Ugala Theatre
1.4
km
Monument
Monument to Johann Koler
900 m
Museum
Old water-tower of Viljandi
900 m
Garden
Arkaadia Gardens
900 m
Nearby
Estonian Orthodox Church Viljandi of Moscow Patriarchate
270 m
Linnu 2
Trepimagi
240 m
Theatre
Viljandi Nukuteater
20 m
Carl Robert Jakobson
40 m
City Club
40 m
Eclipse Club
60 m
Grand Prix Casino
70 m
Linnu tn 2 Viljandi raekoda
Town Hall and monument to the mayor August Maramaa
240 m
Seasaare Rahvateatri Selts
170 m
Munga Corner of Lossi street
General Laidonrer Square
250 m
Muusikamaja
210 m
Sakala Keskus
230 m
Poiss kalaga
230 m
Art object
Jaak Joala monument
230 m
Restaurants
Grand Hotel Viljandi Restaurant
0 m
Tartu 11
Viljandi Kohvik
60 m
Lossi 31
Kohvik Fellin
410 m
Kauba 11
Restoran Harmoonia
300 m
Tallinna 5
Amrita Cafe
540 m
Tallinna 29A
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great central location
Friendly staff
Warm rooms
Poor breakfast presentation
7.6/10
Very good
Rooms
7.2
Location
9.9
Service
8.3
Dining
5.8
Guest reviews
7.6/10
based on 15 reviews
8.7
8.7/10 based on 1737 reviews
Paul
United States,
September
2024
7.8/10
I stayed at this hotel and enjoyed its central location, which made sightseeing a breeze. The rooms were clean and comfortable, but a bit on the dull side design-wise. The staff was incredibly helpful, especially when they changed my booking with no extra charge. However, I missed breakfast one morning because no one informed me about the earlier end time. Overall, it was a good stay, but there are a few things that could be improved.
Rooms
7.0
The rooms were clean and comfortable, but they felt a bit dull and could use more character.
Service
9.0
The staff was very friendly and accommodating. They helped me change my booking without any extra charge.
Location
10.0
The hotel is conveniently located in the Old Town, making it easy to walk to nearby sights like the castle and convent.
Dining
6.0
Dining was okay; I missed breakfast because no one informed us about the earlier end time. However, the meals we had were fresh and enjoyable.
Facilities
7.0
The hotel had basic facilities, but it would benefit from some modern upgrades.
T.
United States,
September
2024
7.8/10
I had a great experience at this hotel, mainly because of its fantastic location right in the center of town. The rooms were traditionally styled and very comfortable, and the staff went above and beyond to help me out. However, I found the dining area a bit overcrowded, and the absence of air conditioning in the rooms was a downside, especially during the warmer days. Overall, it's a good value for money and a decent place to stay.
Rooms
7.0
The rooms were traditionally styled and very comfortable. They were clean and tidy, but I missed having air conditioning.
Service
9.0
The service was incredibly helpful; they showed me the best places to eat and even assisted with my little requests with a smile.
Location
10.0
The location was definitely the biggest plus, as I could walk to many attractions and it was perfect for attending a concert nearby.
Dining
6.0
Facilities
7.0
The facilities were good, but I think they need to consider adding air conditioning in the rooms to enhance comfort.
David
United States,
August
2024
8.0/10
The hotel is situated in a perfect location for exploring the local attractions, and the staff were incredibly friendly and accommodating. The rooms had a charming art deco style, but I found it a bit uncomfortable due to the heat. While the dining options were okay, a bit more variety would have been nice. Overall, it offered good value for money, but the room temperature could definitely use some improvement.
Rooms
7.0
The rooms were modestly decorated in art deco style and had a comfortable size, but I struggled a bit with the heat even with the window open and a fan.
Service
10.0
The staff were incredibly friendly and helpful, even changing my booking at no extra charge.
Location
10.0
The location was absolutely flawless for exploring the nearby attractions and the old town, making it very convenient for sightseeing.
Dining
6.0
The dining experience was alright; while it had fresh and local ingredients, it could benefit from more variety.
Facilities
7.0
Facilities were decent, though not particularly highlighted; a bit more could be offered to enhance the stay.
Trevor
United States,
August
2024
7.6/10
I had a decent stay at the hotel that boasts a great central location in Viljandi, making it super convenient for exploring the lovely town. The rooms were spacious and clean, although I found it a bit warm during my stay in September. Service was exceptional with friendly staff going above and beyond, but on the downside, the breakfast presentation could use a lot of improvement. Overall, I felt it was a bit pricey for what I received.
Rooms
7.0
The rooms were spacious and clean, but I found it a bit warm.
Service
9.0
The staff was incredibly friendly, helpful, and accommodating.
Location
10.0
The hotel is right in the center of Viljandi, making it perfect for exploring.
Dining
5.0
The breakfast was good, but the presentation left much to be desired.
Facilities
7.0
The facilities were decent, but nothing too extraordinary.
Great central location
Warm rooms
Arthur
United States,
August
2024
7.0/10
I had a mixed experience at the hotel. On the plus side, the location is perfect for exploring the town, and the staff was friendly and accommodating. However, the rooms had a strange smell upon arrival, and the overall cleanliness could use some improvement. While there were some good dining options available, I felt the facilities and room comfort weren't quite up to par with my expectations.
Rooms
5.0
The rooms were reasonably quiet but unfortunately had a bad smell upon arrival, especially in the bathroom. They could definitely use better air conditioning and considerations for accessibility.
Service
8.0
The staff was friendly and fulfilled my requests with a smile, which made my stay more pleasant.
Location
9.0
It’s located in the city center, which made it really convenient for walking to nearby attractions, including the ruins of the castle.
Dining
7.0
Dining options were decent, with tasty salads and a good breakfast, but nothing too extraordinary.
Facilities
6.0
The facilities could use some upgrades, especially in terms of comfort and features for disabled access.
Mike
United States,
July
2024
8.4/10
I had a pleasant stay at this hotel, thanks to its clean and comfortable rooms. The location couldn't be better, right in the center of Viljandi, which made exploring so easy. The staff provided exceptional service, going out of their way to accommodate us. However, I found the dining experience to be a bit lacking in variety. Overall, it's a solid choice, especially considering the value for money.
Rooms
8.0
The rooms were clean, quiet, and comfortable, which made for a restful night. However, the bathroom could get too hot to be suitable for staying in with an infant.
Service
10.0
The service was exceptional. They helped us change rooms late at night and even offered a place to store our bikes securely.
Location
10.0
The hotel is perfectly located in the center of Viljandi, close to most attractions, making it really convenient for exploring the area.
Dining
7.0
The breakfast had a good variety, but I felt it could have been a bit more exceptional and diverse.
Facilities
7.0
The facilities were good overall, but nothing particularly luxurious stood out during my stay.
Steve
United States,
July
2024
6.2/10
I had a pretty mixed experience at the hotel. While the location was absolutely fantastic, right in the center and perfect for exploring, the rooms left much to be desired. They felt stuffy and had a bad smell upon arrival, and the service, although friendly, could have been more accommodating in terms of comfort for disabled guests. Overall, it’s a great place for sightseeing, but I wouldn't recommend it if you're looking for a comfortable stay.
Rooms
5.0
The room had a really bad smell, especially in the bathroom, and it felt hot and stuffy, so not the most pleasant experience.
Service
6.0
The staff was nice and welcoming, but I wish they were a bit more accommodating, especially since we got upgraded to a room that didn't quite meet comfort standards.
Location
10.0
The location was perfect for sightseeing, right in the heart of the Old Town, making it easy to get around on foot.
Dining
6.0
Dining was decent, but nothing to write home about. It was okay, but I expected a bit more variety.
Facilities
5.0
Facilities overall were adequate; however, the heating in our room was not quite sufficient for a comfortable stay.
Frank
United States,
June
2024
7.4/10
I had a pleasant stay at the hotel, enjoying the clean, spacious, and warm rooms which were quite cozy. The location was unbeatable, making it easy to explore the town and visit local attractions. While the service was friendly, I felt it could have been a tad more attentive. The dining options didn't quite meet my expectations, and a bit more variety would have been nice. Overall, the value for money was decent, but there's room for improvement.
Rooms
8.0
The rooms were nice, spacious, and very quiet. I appreciated being able to open the window for fresh air, but it was a little concerning that the door couldn't be locked from the outside.
Service
7.0
The staff was generally nice and welcoming, although there were moments when I wished they were a bit more proactive in offering help.
Location
10.0
The location was fantastic! I could easily walk to all the tourist sites in town, which made my trip so much more enjoyable.
Dining
5.0
The dining experience left something to be desired; the quality wasn't great and there were limited options available.
Facilities
7.0
The overall facilities were decent, but nothing truly stood out as exceptional.
John
United States,
May
2024
7.8/10
The hotel is in a great location, close to major attractions in Viljandi and offers a compact yet cozy environment. The rooms were clean and had a nice vintage atmosphere, but the service could use a bit more attentiveness. The breakfast had a decent variety but could definitely benefit from more options. Overall, it's reasonably priced, making it a nice spot for visitors.
Rooms
8.0
The rooms were clean and had a lovely old-time atmosphere, which I really enjoyed. The bathroom with the spa-bath was a nice touch.
Service
7.0
The service was friendly, but sometimes a bit lacking in helpfulness. They did fulfill my requests with a smile, which I appreciated.
Location
10.0
The hotel is perfectly located right in the center of Viljandi and very close to the lake and other attractions, making it convenient for exploring the lovely town.
Dining
7.0
The dining experience was good and diverse, though it was a bit disappointing that the breakfast options were limited. It would be great to see more items like pancakes or omelets.
Facilities
7.0
The facilities are decent and the morning sauna was a great way to start the day, but there could be more amenities offered.
Ron
United States,
May
2024
7.0/10
I had a lovely stay at this hotel, which is conveniently located right in the center of Viljandi, making it easy to explore on foot. The rooms are quite spacious and comfortable, contributing to a cozy atmosphere. The service I received from the staff was friendly, but I wish they were a bit more attentive at times. While the dining experience was lacking and could definitely improve, the overall value for money makes it a place I would consider returning to.
Rooms
8.0
The rooms were quite large and offered a comfortable, cozy environment. I appreciated the clean conditions and lovely views.
Service
7.0
The staff was friendly and fulfilled my requests with a smile, but there were moments when I felt they could be a bit more proactive and helpful.
Location
10.0
The location was perfect, right in the center of Viljandi and close to various attractions like the lake and Lossimäed. I was able to explore the town easily on foot.
Dining
5.0
Unfortunately, the dining experience left much to be desired. The breakfast options were quite limited and not up to my expectations.
Facilities
6.0
The hotel's facilities are decent, but they could benefit from additional amenities and better dining options.
Henry
United States,
May
2024
8.2/10
The hotel is perfectly situated in the heart of Viljandi, making it easy to explore the local attractions. I found the rooms to be spacious, clean, and quiet, which was a big plus for my stay. The staff were incredibly friendly and eager to help, although the breakfast options could use some improvement. Overall, the value for money is decent, but not perfect due to the dining experience.
Rooms
9.0
The room was spacious, clean, and exceptionally quiet, providing a restful night's sleep.
Service
10.0
The staff were incredibly friendly and accommodating, always ready to assist with a smile.
Location
10.0
The location is absolutely flawless, right in the Old Town and close to most attractions.
Dining
5.0
The breakfast was just okay and could definitely be more vegan-friendly, which was a disappointment for me.
Facilities
7.0
The amenities were good, but there was nothing particularly luxurious about them.
Cynthia
United States,
April
2024
7.8/10
This hotel is perfectly located in the city center, making it super convenient for sightseeing and attending local events. I appreciated the cleanliness and comfort of the rooms, but I did find the heating could have been better. The staff was friendly and accommodating, which made my stay enjoyable. Overall, it’s a good value for money, though some areas could use improvement.
Rooms
7.0
The room was clean and comfortable, but it was quite cold when I arrived, and the heating didn't seem to work effectively during my stay.
Service
8.0
The staff was very friendly and helpful, offering us a place to store our bikes overnight.
Location
10.0
Being in the city center was perfect for me to attend a concert at the Festival Grounds, and it made sightseeing very convenient.
Dining
6.0
The dining experience was standard for Estonian hotels, with decent options available.
Facilities
8.0
Facilities included a nice bathroom and spa-bath, which added to the comfort of the stay.
Robert
United States,
April
2024
7.4/10
I had a nice stay at this hotel, which is centrally located and close to major attractions in Viljandi. The rooms were clean and tidy, though I found them a bit warm during my visit in September. The service could improve in terms of helpfulness, especially during late-night requests. Overall, it offers good value for the location, but there are some areas for growth.
Rooms
7.0
The room I stayed in was really clean and looked tidy, but it felt a bit warm despite having the window open. That said, it was cozy enough for my needs.
Service
6.0
I found the service to be a mixed bag. While they were obliging when I needed to store my bikes, I felt they could have been more helpful, especially when I had to switch rooms late at night.
Location
10.0
The location is perfect for exploring the area; it's close to most attractions in Viljandi and very central, which made it easy for me to attend a concert at the Festival Grounds.
Dining
7.0
Dining options were somewhat limited, especially since they've switched to a set menu, but the coffee machine was a nice touch.
Facilities
7.0
The facilities were decent, providing a cozy environment to unwind, but I didn't find anything especially standout.
Ross
United States,
April
2024
7.8/10
I had a decent stay at the hotel, enjoying the comfortable rooms and remarkably friendly staff. The location was excellent, right in the center and close to the lake. However, I found the breakfast options lacking and the presentation could definitely improve. Overall, it was a good value for money, but the dining experience fell short of expectations.
Rooms
8.0
The rooms were really nice, exuding an old-time atmosphere, and I appreciated the very reasonable price I paid for my room.
Service
9.0
The staff was incredibly friendly, helpful, and accommodating, making my stay much more pleasant.
Location
10.0
The location was absolutely flawless, right in the center of town and very close to the lake with numerous bars and establishments nearby.
Dining
5.0
The breakfast could have used more variety; I would have loved some pancakes or waffles, and it didn't seem super fresh.
Facilities
7.0
The facilities were adequate, but nothing particularly stood out as extraordinary.
Remarkably friendly staff
Limited breakfast options
George
United States,
March
2024
7.8/10
I had a nice stay at this hotel, which had clean, spacious rooms and friendly staff that made me feel welcome. The location was perfect, being right in the center of Viljandi and close to attractions. However, the breakfast situation left a bit to be desired, as the options weren't very fresh. Overall, it's a good pick for value for money, especially with the convenient setup.
Rooms
8.0
The room I stayed in was spacious and clean, with a nice bathroom. It was quiet, which I really appreciated.
Service
9.0
The staff were incredibly friendly, helpful, and accommodating. They made my stay even better.
Location
10.0
The hotel is in a fantastic location right in the center of Viljandi, close to the lake and most attractions.
Dining
5.0
Breakfast could be improved; unfortunately, the options were not fresh and the presentation was quite poor.
Facilities
7.0
While the hotel had good facilities, I found them somewhat basic and not as luxurious as I had hoped.